It is important that evidence is gathered to demonstrate that the planned quality activities have been carried out.
The records support entries in the Quality Register by providing the Project Manager and the Project Board with assurance that:
Quality records should include references to the quality inspection documentation, such as a test plan; details of any ‘defect’ statistics and actions required to correct errors and omissions of the products inspected; and any quality-related reports (for example, an audit).
When these records are received by Project Support, the Quality Register entries for the relevant products can be completed.
During the project and at project closure, the quality records provide a valuable source of information for analysis in accordance with the PRINCE2® principle that projects should learn from experience.
For example, quality metrics, such as defect types and trends, can be used as a source for lessons learned and process improvements.
PRINCE2® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.