Quality

• Introduction
  • Purpose
  • Quality defined
• The PRINCE2 approach
• Quality planning
  • Overview
  • The customers quality expectations
  • Acceptance criteria
  • The Project Product Description
  • The Quality Management Strategy
  • Product Descriptions
  • The Quality Register
• Quality control
  • Overview
  • Quality methods
  • Quality records
  • Approval records
  • Acceptance records
• Responsibilities

Key sections

• Introduction
• Business case
• Organization
• Quality
• Plans
• Risk
• Change
• Progress
• Introduction to processes
• Starting up a projectDirecting a project
• Initiating a project
• Controlling a stage
• Managing Product Delivery
• Managing a Stage Boundary
• Closing a Project
• Tailoring PRINCE2 to the project environment
• Directing Projects with PRINCE2

The PRINCE2 approach

Quality control

Approval records

While quality records provide evidence that each product has met its requirements as specified in its Product Description, it is good practice to obtain a record that the product has been approved.

PRINCE2® does not specify the format or composition of approval records as these will depend on the level of formality required, the customer/supplier relationship and the quality management system of the organizations involved.
The format for approval records could include, for example, a note in the minutes of a meeting, an email, a letter, a signature on a document, or a certificate.

PRINCE2® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.